Reception counter of a small Singapore professional-services office with a desk phone and daylight from a side window

Contact Jambrelis

Contact Jambrelis in Singapore +65 6241 4503

Reach us if you have a question about cloud accounting software selection, GST filing readiness, or support channels in Singapore. We answer during Singapore business hours and we read every message.

How to reach us

Use the contact form below for detailed questions, or call the business phone number if you would rather talk it through. Email works too, and we aim to reply within one to two business days. If your question is about a specific vendor's pricing or contract, the vendor's own Singapore line is the faster route; we can help you frame the question.

Message form Reply in 1–2 business days

Please do not send financial data, bank statements, or account numbers. We do not need them and will not ask for them. Details you share here are used to answer your question and are handled under our privacy policy.

We read every message. No marketing lists without your consent.
Registered office

Jambrelis Cloud Accounting
71 Robinson Road, #14-01
Singapore 068895

+65 6241 4503

[email protected]

Monday to Friday, 9:00 AM – 6:00 PM (SGT)

Corporate registration

Jambrelis is operated as a Singapore-registered business. Our corporate registration details, including the registered business name and registration number, are available on request through the contact form or by phone. We include these details so you can verify who you are dealing with before sharing any information, which is a reasonable step for any vendor or resource you contact.

Ask for them in your message and we will send them back with our reply.

What we can help with

Comparing platforms on the points that matter

We can explain how platforms differ on GST reporting, bank reconciliation, chart of accounts setup, and support channels. We can point you to the comparison and guide pages that match your situation. We can suggest the questions to bring to a vendor demo, and how to test whether a claim about InvoiceNow readiness holds up when you sit in front of the product.

What we cannot do

We do not provide tax, legal, or accounting advice, and we do not verify your specific compliance position. We do not have access to your books. We cannot confirm a vendor's pricing or service hours as of today; those change, so confirm them directly. If your question needs a licensed professional, we will say so.

Support expectations

What a vendor counts as support differs a lot between plans: onboarding help, a named contact, response windows, and whether local hours are covered. The support channels page lays out the questions to ask, so you can compare answers side by side instead of reading marketing pages.

See support channels
Before you write

What to include in your message

Tell us your business size, whether you are GST-registered, and what you are migrating from, such as spreadsheets, a desktop tool, or a legacy system. Mention whether InvoiceNow readiness matters to you. The more context you give, the more specific our reply can be. You do not need to share financial data; we do not need it and will not ask for it.

Business size headcount, entities
GST status registered or not
Migrating from spreadsheets, desktop tool
Deadline mention it up front

If your matter is urgent and relates to a filing deadline, say so in the subject line and we will prioritize it where we can. Complex questions may take a little longer because we check vendor pages and compliance references before answering.

71 Robinson Road, #14-01, Singapore 068895

We are a research resource, not a vendor, so we will not try to sell you a subscription. Visits are by appointment during business hours; call or email first so someone is at the desk.

Desk in a Singapore accounting practice after hours with a calculator, filing tray, mug and a lit desk lamp

Many common questions are already answered on the site

If you are choosing between platforms, the comparison page is the fastest start. If your concern is GST or e-invoicing, the InvoiceNow and GST guide covers the checks. If you want to know what support to expect, the support channels page lays out what to ask. A quick look there may save you a message — and if it does not answer your question, write to us and we will.

Compare platforms

Line up how vendors handle GST reporting, reconciliation and setup side by side.

Open the comparison

GST and InvoiceNow

What to verify before you trust a claim about e-invoicing readiness.

Read the GST guide

Support channels

The questions that separate real local support from a call centre script.

See support channels
Common questions we answer
GST Which platforms file a clean GST return
InvoiceNow Whether a readiness claim survives a demo
Reconciliation How bank feeds handle Singapore banks
Setup Chart of accounts built for your reporting
Support Local hours, named contacts, escalation paths

If your question sits outside these, send it anyway. We would rather tell you plainly that a question needs a licensed accountant than guess at an answer.

Questions we hear before someone writes

How quickly will I hear back?

We reply during Singapore business hours, Monday to Friday, excluding public holidays, and aim for one to two business days. Complex questions may take a little longer because we check vendor pages and compliance references before answering.

Will you try to sell me software?

No. We are a research resource, not a vendor. We do not resell subscriptions and we are not paid to recommend a platform. If a question is really a pricing or contract question, the vendor's own Singapore line is the faster route and we will help you frame it.

Can I get your corporate registration details?

Yes. Jambrelis is operated as a Singapore-registered business, and our registered business name and registration number are available on request through the contact form or by phone. Ask in your message and we will send them back with our reply.

What happens to the information I send?

Information you send through the contact form is used to answer your question and is handled under our privacy policy. We do not sell your details, and we do not add you to marketing lists without your consent. If you would like your message deleted after we reply, ask and we will do so.

Hours and response
Monday to Friday
9:00 AM – 6:00 PM SGT
Weekends and public holidays
Messages read next working day
Typical reply
1–2 business days

Filing deadlines get flagged first when you say so in the subject line. If a question needs a licensed accountant or tax adviser, we will tell you instead of stretching our answer.

Still unsure where to start?

Send the question as you would say it out loud. No forms to pre-fill from your books, no account to create, and no obligation to go further. If you would rather understand the field before you write, the comparison page and the GST guide cover most of what Singapore businesses ask us first.