Jambrelis Cloud Accounting · Legal
Privacy Policy
This Privacy Policy explains how Jambrelis collects, uses, and handles personal data when you use this website or contact us. It applies to jambrelis.com and to messages sent through our contact form, email, or business phone.
Information we collect
We collect information you provide directly, such as your name, email address, phone number, and the content of your message when you use the contact form or email us. If you phone us, we record the details you choose to give during that call.
We may also collect basic technical information automatically, such as browser type and pages visited, through cookies and similar technologies. This helps us see which pages answer common questions about cloud accounting software in Singapore and which ones need rewriting.
We do not ask for financial data, and you should not send it. Bank statements, ledger extracts, access credentials, or tax filings are not needed for us to answer an enquiry about software or support.
How we use your information
A short enquiry should end in a useful answer, not a mailing list.
We use the information you provide to respond to your enquiry and to improve the content of this site. If you ask about GST filing, InvoiceNow readiness, or bank reconciliation, we use your message to prepare a relevant reply.
We do not sell your personal data. We do not use your contact details for marketing without your consent. If you ask us to delete your message after we reply, we will do so.
Also on this site
Legal basis and consent
We process personal data on the basis of your consent when you submit an enquiry, and on the basis of our legitimate interest in operating and improving this website.
You may withdraw consent at any time by contacting us. Withdrawing consent may mean we can no longer respond to your enquiry.
Consent applies to the message you send and the reply we give. It does not create an account, a subscription, or any ongoing service obligation on either side.
Sharing and disclosure
We do not share your personal data with third parties for their own marketing.
We may share it with service providers who help us operate the website, such as hosting providers, and only to the extent needed to provide that service. We may disclose information if required by law or to protect our legal rights.
Where a provider handles data on our behalf, they work to our instructions and cannot use it for their own purposes.
Retention
We keep enquiry messages only as long as needed to respond and to maintain a record of our correspondence.
If you ask us to delete your message, we will remove it unless we are required to keep it for legal reasons. Technical logs are retained for a limited period.
Cookies
This site uses cookies and similar technologies. Details of the cookies we use and how to manage them are set out in our Cookie Policy.
You can control cookies through your browser settings. Blocking them may change how parts of the site behave.
Security
We take reasonable steps to protect personal data from unauthorised access, loss, or misuse.
No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please avoid sending sensitive information through the contact form.
Your rights
You may request access to the personal data we hold about you, ask us to correct it, or ask us to delete it. You may also object to certain processing.
To make a request, contact us using the details on our contact page. We will respond within a reasonable period, and we may ask a question or two to confirm we are speaking with the right person.
Data requests, step by step
Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be available on this page. Continued use of the site after an update means you accept the revised policy.
If a change affects how we handle enquiry messages, we will say so plainly at the top of this page rather than leaving you to compare versions.
This policy sits alongside our Terms of Service, which cover the rules for using this website.
Questions about this policy
For questions about this Privacy Policy or to make a data request, contact us through the contact form or by phone using the details published on our contact page.
Jambrelis Cloud Accounting
71 Robinson Road, #14-01, Singapore 068895
Phone +65 6241 4503
Email [email protected]
Monday to Friday, 9:00 AM – 6:00 PM (SGT)